Evaluating the Digital Transformation of Cities with Multi-Criteria Decision-Making Techniques

نویسندگان

چکیده

The integration of mobile and digital technologies with sensors enables cities to become Digital Smart City (SC), thus provide city services more productively effectively. Therefore, measuring the weighted unweighted Transformation (DT) Level has been determined as one important problems cities. For this purpose, indicators, dimensions Critical Success Factors (CSF) affecting DT were through literature review, questionnaires interviews. effects CSFs on Urban Digitalization Index (UDI) calculation investigated. Questionnaire answered by municipality Information System (IS) experts was used calculate dimension CSF weights. In these measurements, SWARA technique in weight percentages, AHP Categorical Value Selection indicators percentages. TOPSIS transform three UDI ranks into an integrated ranking. Satyam different UDIs. Use for first time world use Multi-Criteria Decision-Making techniques together method ranking increases importance research. As a result, it is stated that rankings can be administrators developing SC policies strategies.

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ژورنال

عنوان ژورنال: Acta infologica

سال: 2021

ISSN: ['2602-3563']

DOI: https://doi.org/10.26650/acin.948458